Safe travel

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  2. Personal
  3. Insurance

GROUPAMA SAFE TRAVEL, TRAVEL INSURANCE

To ensure your trip abroad is safe and worry-free in the event of illness, injury, loss of luggage or other mishaps, consider Safe Travel, travel insurance.

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More accessible than ever


In the Bank@Net online bank and the mBanka@Net mobile bank.
 

 


High sums insured

The Premium bundle includes high sums insured to cover the costs of medical expenses in all countries worldwide.
 


24/7

For assistance abroad, the assistance contact centre is available 24 hours a day in Slovenian language.
 

Additional benefits of the Safe TRAVEL insurance policy:

 
Insure yourself, your family or a group.
With annual coverage, you can also choose the additional travel cancellation coverage. The coverage is automatically renewed each year, so you don’t need to worry about being left uninsured.
Tailor the cover amounts to suit your needs. You can choose between the Basic, Comfort and Premium packages.
The degree of coverage depends on the package you choose.

 

 

Informative pricing

Prices are for informational purposes only and represent the lowest premium for the selected package. The final price depends on the duration of the trip, the destination, the age of the insured persons, and the selected scope of coverage.
 
Annual insurance (multitrip)
   
Coverage Individual or family (1 child)
World Basic Bundle: from 57,40 €
Comfort Bundle: from 67,10 €
Premium Budnle: from 106,30 €
Short-term insurance
Sample calculation: 5 days
   
Coverage Individual or family (1 child)
Europe Basic Bundle: from 11,96 €
Comfort Bundle: from 14,00 €
Premium Bundle: from 20,20 €
World (without USA, Canada, Australia) Basic Bundle: from 14,96 €
Comfort Bundle: from 17,50 €
Premium Bundle: from 25,25 €
Whole world Basic Bundle: from 22,16 €
Comfort Bundle: from 25,90 €
Premium Bundle: from 37,35 €

Find the package that suits you best:

Cover and sums insured:
Cover and sums insured
 
Services Sum insured (in EUR)
  Basic Comfort Premium
Emergency medical care due to illness or accident
Emergency medical care 62.500 250.000 1.250.000
Emergency medical care for people aged between 70 and 80 12.500 37.500 -
Medical costs for chronic conditions that become acute 7.500 18.750 50.000
Emergency dental care  (up to 2 teeth) 250/tooth 250/tooth 250/tooth
Daily allowance for hospitalisation, provided that the costs of hospitalisation are otherwise covered by the EHIC or other insurance (up to a maximum of 30 days) - 50/day 75/day
Help services - Assistance
24-hour telephone service, emergency helpline Yes Yes Yes
Medical assistance Yes Yes Yes
Emergency patient transport, transfers, mountain, water or air rescue 12.500 125.000 625.000
Repatriation of children under the age of 18 - 750 1.500
Extension of stay 250 750 1.500
Notice to a family member Yes Yes Yes
Vehicle repatriation - 500 750
Roadside assistance, information Yes Yes Yes
Repatriation of passengers from a damaged vehicle - 500 750
Patient visitation 250 750 1.500
Early return home (due to the death or illness of a close relative) 250 750 1.500
Reimbursement of accommodation costs for a relative - 250 500
Reimbursement of telephone call costs 45 75 100
Sending a doctor to the scene of the incident or providing his or her address Yes Yes Yes
Arranging for a replacement employee - 250 500
Costs of replacing a travel document abroad - 50 100
Information in the event of travel document loss Yes Yes Yes
Interpretation service 50 100 200
Help in the event of theft of payment instruments Yes Yes Yes
Tracking, locating and rescue of the insured person Yes Yes Yes
Repatriation of mortal remains 12.500 125.000 625.000
Accident insurance
Replacement of eyeglasses due to an accident (with a foreign medical prescription) 300 300 300
Death due to an accident 7.500 12.500 30.000
Death due to an air crash 7.500 25.000 45.000
Permanent disability of over 10 % 7.500 12.500 30.000
One-off compensation for a broken bone - 38 75
Luggage and travel inconvenience insurance
Luggage insurance 500 1.125 1.500
Limit per item (with original receipt) 250 375 500
Limit per item (without receipt) 25 50 125
Damage to luggage – suitcase - 75 150
Sports equipment, sportswear - Da Da
Technical items 250 500 625
Replacement of identity card/passport 25 50 75
Flight delay (more than 4 hours – costs of food and drink – with original receipt) - 125 250
Flight delay (more than 4 hours – costs of food and drink – without receipt) - 13 25
Additional parking costs due to flight delays - 25 50
Delayed luggage (with original receipt) 6-12 hours - 100 100
over 12 hours - 200 300
Delayed luggage (without receipt) 6-12 hours - 50 50
over 12 hours - 100 150
Legal expenses insurance
Payment of lawyers’/experts’ fees - 3.500 7.500
Advance payment of security - 7.500 15.000
Liability insurance
For bodily injury and death resulting from an accident (including accidents at ski resorts) 10.000 30.000 60.000
In the event of damage to accommodation - 500 1.000


* The sums insured shown in the table are determined on an individual basis, i.e. for the insured person named on the insurance policy, and apply to each individual claim and, collectively, to all claims made by the insured person during the period of coverage, except in the case of luggage insurance and travel inconvenience cover, where the sum insured is determined for each individual journey undertaken by the insured person within the insurance period.

Please review the details of the insurance coverage in the document containing information about the insurance product and the terms and conditions of the policy. 
Coverage amounts for Additional Insurance covering trip cancellation costs for multiple trips
With annual insurance, you can also purchase coverage for trip cancellation costs for multiple trips:
 
Multi-trip trip cancellation insurance Maximum sum insured (in EUR)**
  Basic Comfort Pemium
individual 2.500 2.500 5.000
family 5.000 5.000 10.000

** The maximum coverage amounts listed in the table represent the highest coverage amount for each type of insurance that the insured person may select, and they apply to each individual insured event (each canceled trip) as well as collectively for all insured events during the respective year of coverage. The coverage amount for family insurance is shared by the entire family.
 

Please review the details of the insurance coverage in the document containing information about the insurance product and the terms and conditions of the policy. 
 

Frequently asked questions and answers

 
Countries covered by the Safe Travel insurance policy:
Countries covered by the Safe Travel insurance policy:

Annual insurance provides coverage worldwide.
For short-term insurance for a single trip, you can choose from the following destinations:
  • Europe
  • The world (excluding the U.S., Canada, Australia, New Zealand, Greenland, and the Pacific Islands)
  • The entire world 

Coverage does not apply in Slovenia or in the country where you have permanent or temporary residence.
What number should I call if I need assistance while abroad?
If you need assistance while traveling, call the help center at +386 (0)2 821 6566.

WHEN REPORTING A CLAIM, YOU MUST PROVIDE THE OPERATOR WITH THE FOLLOWING INFORMATION:
 
  • first name, last name, and address of the insured person or policyholder,
  • the policy number and expiration date,
  • the location of the insured person, their phone number, and any address where they can be reached,
  • a brief description of the problem and the type of assistance requested.
I will be participating in extreme or competitive sports while abroad. Does the coverage apply?
With a 50% premium surcharge, coverage also applies:
  1. canyoning, heli-skiing, hydrospeed, scuba diving with an internationally recognized diving license (to a depth of 40 m) or under the supervision of a properly licensed instructor, downhill biking, climbing/mountaineering up to 3,500 m above sea level, via ferrata up to level D, kitesurfing, hot-air ballooning, underwater fishing, ziplining, and
  2. if you engage in most COMPETITIVE sports that are not practiced at a professional or career level (policyholders do not receive compensation for these activities that constitutes their regular income) 

Insurance for extreme or competitive sports cannot be purchased for individuals aged 70 or older, even by paying the additional premium surcharge. 

Are you interested in “Safe Travel” travel insurance?


 
 
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Digital

 
Download the mobile mBank@Net and get insurance entirely online.

           
 
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At the branch


We are the most accessible bank with the widest network, where you can take out insurance and provide various other services throughout Slovenia. 
 
GENERAL TERMS AND CONDITIONS FOR SAFE TRAVEL INSURANCE
Information about the insurance product

PRICE LIST AND GENERAL TERMS AND CONDITIONS

* Insurance products are not banking services. OTP Bank acts as a marketing agent, while the insurer is Groupama.