In a Slovenian online banking survey that captured all Slovenian banks and savings banks and the online bank of a fintech company, Nova KBM was awarded the most points in the overall rankings, thereby becoming Slovenia’s Best Online Bank 2020. Its Bank@Net online bank was recognized as being the most useful and having the broadest range of contents and features compared to the average online bank. While the average score in the survey was 58 points, Bank@Net scored 10-times more. It was the first time that E-laborat, the company running the survey, used the overall user experience criterion that measures the experience in using the services and the online bank as a whole, which gives the Best Online Bank title even greater value.
Tolga Yurteri, Head of Digital at Nova KBM, when results of the Slovenian online banking survey were released: “Digitalization is the primary focus of development in our bank. At Nova KBM we are expanding the range of services our clients can use without having to visit a branch office, while new products are designed in a way that makes personal visits to one of our locations unnecessary. This way, we follow the needs of our clients, who are signing up for our digital platform in record numbers – even those who have not used any digital channels before. We have seen for ourselves that satisfaction among users of our digital channels is on the rise. The title Slovenia’s Best Online Bank 2020 affirms our efforts in bringing to life our mission of being the best bank.”
We provide the highest security standards in all our digital banking channels. Aside from the most common services, such as:
- balance and account transaction checks,
- paying bills and transferring money,
- our clients can use our online bank to order all types of payment cards,
- order overdrafts on their accounts, open a savings product or deposit,
- make payments towards their mutual fund portfolio and track their investments,
- use our virtual currency exchange to buy or sell 8 different foreign currencies,
- activate security services (security SMS and secure online purchases), and
- take out Nova KBM’s ‘Naprej’ consumer loan of up to € 30,000 and a repayment period of up to 7 years.
